2020 Leadership Conference FAQs


Updated September 29th to reflect the transition of the conference to virtual. 


Do I need re-register for the 2020 virtual conference?
No, all June and December in-person registrations were transferred to the virtual conference. Please email leadershipconference@nca-online.org if you have edits to your registration.

What if I want to transfer a registration for someone who cannot attend?
Transfer of registration fees to another person attending LC 2020 may be done without penalty, at any time upon notification to the Conference Coordinator. Please email leadershipconference@nca-online.org with the new attendee name, email address, and workshop selections.

When is payment due for the virtual conference?
All virtual conference attendees must be paid in full to access the virtual conference. We highly recommend that users pay in full by December 10th. Payment received after December 10th may experience a delay in accessing the virtual conference.

If I have not yet paid my early bird registration fees, when are they due?
Early bird registration ($650) ended February 29, and payment was due by August 3, 2020. If payment was not received by August 3, 2020, your registration was canceled, and you will need to re-register under the general registration fee of $700 for members and $750 for non-members. We have eliminated the late registration fee this year.

I canceled my early bird registration and now I would like to attend the virtual conference. Can I reactivate my canceled registration or re-register under the early bird registration fee? 
Unfortunately, we cannot reactivate canceled registrations. Users must re-register at the current registration price of $700 for members and $750 for non-members. 

What is the hotel reservation cancellation policy?

  • The Courtyard: All reservations under the NCA room block will be canceled and attendees will receive an email reservation cancellation confirmation. 
  • The Renaissance: All reservations under the NCA room block will be canceled and attendees will receive an email reservation cancellation confirmation. The one-night room deposit will be refunded to the credit card on file. Please allow 14-20 business days for the refund to be processed. Please contact the hotel directly if you have questions or concerns regarding the deposit refund. 

What platform will be used and how will I access the virtual conference?
The 2020 Virtual Leadership Conference will be held on NCA Engage and all conference attendees must have an NCA Engage account. Each conference attendee requires a separate registration, just as with an in-person conference. Access to conference sessions is restricted to registrants on a per-account basis. Attendees will be unable to access the sessions from the same account simultaneously on different devices.

Please make sure your conference registration email address match the email address used for NCA Engage. Please contact leadershipconference@nca-online.org to update your registration email address. 

How do I sign up for an NCA Engage account?
Please visit NCA Engage Getting Started page for step-by-step instructions to request an NCA Engage account. The account request form will include a field that asks for an Organizational ID number. The Organizational ID number will inform us that the person signing into NCA Engage is employed at or partnered with a member organization. Please email membership@nca-online.org if you need your Organizational ID.

If you are not employed at or partnered with a member organization, please enter LC2020 as your Organizational ID for non-member access to NCA Engage. Non-member access will provide access to the virtual Leadership Conference. 

Will sessions be recorded and available on-demand?
Yes, all sessions will be recorded and available on-demand for three months.

What ongoing access will attendees have to the 2020 virtual conference?
Attendees will have access to the conference on-demand recordings for three months. Access to the 2020 Leadership Conference will end on March 15th for all conference attendees.

Will I receive a certificate for the virtual conference? 
Yes, all attendees will receive a certificate once they have completed the workshop evaluations for the workshops they attended. Certificates will be available starting December 14th for attendees to download and print.

Can I cancel my registration and receive a refund?
Yes, cancellations received after July 9, 2020, but on or before November 2, 2020, will be refunded at 80% of the registration fee paid. Refunds will not be given for cancellations received after November 2, 2020 or for participants who register but do not attend. Please see below to review the full cancellation policy. 

Can I charge my Virtual Leadership Conference registration to my NCA grant?
Yes, but be sure to check in with your Program Associate in case a budget modification request (BMR) is needed in the event that you are adding or removing attendees from your original budget. Please be mindful that a certificate of attendance will be required with your final report submission to receive reimbursement for the registration fee. The certificate must indicate that sessions were successfully attended. In addition, DOJ has specific requirements for non-refundable tickets for canceled events that need to be reviewed on case by case basis. If you have purchased airline tickets to attend the Leadership Conference, which are not refundable, please contact your Program Associate so that they can guide you through the process.

Are grantees required to attend the virtual Leadership Conference?
Yes, since the conference has moved to a virtual format, all grantees are required to appoint at a minimum one representative to attend. Please see details below under Grantee Attendance Requirement. 

What is the minimum number of attended sessions required to submit the registration cost as part of my NCA grant report?
Grantees or grant-funded attendees must attend one session during each concurrent session. The virtual conference consist of six concurrent sessions, and grantees must attend at least six workshops and complete the workshop evaluation for each. Please contact your assigned Program Associate if you have further questions or concerns.

Do grantees need to complete their workshops and workshop evaluations by a specific date?
Grantees usually start to prep for their final report submission in late December and will need attendee certificates to upload with their report in January 2021. Knowing this, and due to the health pandemic, grantees should plan accordingly by having their grant-funded attendees complete their sessions and evaluations in enough time to collect certificates. In order for the expense to be approved, grant funded attendees need to attend at a minimum six sessions and upload their certificate of attendance with their final grant report. Please contact your assigned Program Associate if you have further questions or concerns.





2020 Leadership Conference Cancellation Policy


Registration cancellations must be received by email to Training Coordinator Nicole Wilbon (leadershipconference@nca-online.org). Cancellations received by NCA on or before July 9, 2020, will receive a full refund. Cancellations received after July 9, 2020, but on or before November 2, 2020, will be refunded at 80% of the registration fee paid. Refunds will not be given for cancellations received after November 2, 2020 or for participants who register but do not attend. All eligible full refund requests received by July 9 will be issued starting July 15, 2020. Eligible partial refunds will be issued after the conclusion of the conference. Policy revised September 17, 2020.

Transfer of registration

Transfer of registration fees to another person attending Leadership Conference 2020 may be done without penalty, at any time upon notification to the Conference Coordinator. 

Grantee attendance requirement
Please be mindful that since the conference has moved to a virtual format, all grantees are required to appoint at a minimum one representative to attend. You may charge to your grant the registration fees, however, please let your Program Associate know if you are making any substantial budget changes. Just a reminder that NCA can cover grant costs only for events that were attended. In order to demonstrate this, you will be asked to submit with your report the attendance certificate.